Organization Details
This page allows Customer Administrators to configure key organization-level settings that affect how data is displayed and verified across PowerSchool Enrollment while minimizing the need for per-user adjustments.
This page is available in the Configuration – General – Organization Details menu and is accessible only to users with the Customer Admin (Configuration) role to view and update Organization Details settings.
Users can configure their organization's time zone, upload and manage their logo, set the website URL, and control whether Email Verification and Cell Phone Accounts are enabled for parent users. The Organization Name is displayed on this page for reference, but cannot be edited. This new configuration page streamlines the management of organization-wide settings and makes it easier to maintain consistent branding and user experience preferences across your enrollment solution. All changes made on this page take effect immediately and apply to the entire organization.
What You Can Configure
From the Organization Details tab, administrators can manage the following settings.
Organization time zone
Your time zone will initially be set to Central Time, but can be updated to convert and display all dates and times based on your organization's configured time zone. This includes submission dates, form statuses, appointment times, and all other date and time information visible in the Customer Admin Portal, Family Portal, and Recommendation Portal. Existing historical data automatically displays in the selected time zone when pages load.
Enrollment supports one time zone per organization.
Dates and times do not change dynamically based on individual user locations, browser settings, or travel.
If a user accesses Enrollment from a different geographic location, all dates and times will continue to display in the organization’s configured time zone.
Organization Logo
Upload an organization logo to represent your district or organization within Enrollment. The logo may appear in applicable areas of the application and in supported communications.
The logo displays best when it has a transparent background and is designed to look good on a grey header.
The logo is displayed at a height of 40px. For best quality on high-resolution screens, we recommend uploading an image that is at least 80px tall. The recommended logo size is 400px wide by 80px high.
If a custom logo is not uploaded, the PowerSchool Registration logo will appear in the header instead.
Organization Website
Enter your organization’s website URL to make it available for reference within the system.
When a logo is uploaded and a website is defined, clicking the logo in the Family Portal header takes the user to the defined website URL in a new browser tab or window. This behavior is intended to help improve the search engine optimization (SEO) ranking of your school’s/district’s website.
If either a logo is not uploaded or a website is not defined, clicking the logo in the Family Portal header (whether it is the customer logo or the PowerSchool Enrollment logo) takes the user to the Family Portal dashboard in the same browser tab or window. If the user is not signed in, they will be prompted to sign in before being taken to the dashboard.
Email Verification
Enable Email Verification to require verification of parent or guardian email addresses. This helps ensure reliable email communication and supports secure family account management.
For more information, refer to Parent Email Communications.
Cell Phone Accounts
Cell phone account settings support family communication and verification workflows. These settings work in conjunction with family account management features.
When enabled, the family’s access to the organization's forms will include the option for the account to be tied to either a cell phone number or an email address. When disabled, new family accounts cannot be created using a cell phone number and must be created using an email address.
For related information, refer to Family Accounts.