Password Messages
Using Password Rules Management, you define password reset, complexity, expiration, reuse, and lockout rules based on your district's needs. Once configured, user may encounter the following messages:
|
Occurs |
Message |
Action |
|---|---|---|
|
Sign In |
Your password was set by the system administrator. Please change your password. |
User to reset their password. Refer them to appropriate Reset Your Password procedure. |
|
Sign In |
Your password has expired. Please create a new password. |
User to reset their password. Refer them to appropriate Reset Your Password procedure. |
|
Sign In |
The number of sign in attempts for this account has been exceeded. Contact your school directly for assistance. |
User to contact you to unlock their account. Refer to (25.1) Lock/Unlock Web Account Access. |
|
Reset Password
|
Current password is not correct. |
User to re-enter password accordingly. |
|
Reset Password
|
New password must be at least [number] characters long. |
User to re-enter password accordingly. |
|
Reset Password
|
New password must contain at least one uppercase and one lowercase letter. |
User to re-enter password accordingly. |
|
Reset Password
|
New password must contain at least one letter and one number. |
User to re-enter password accordingly. |
|
Reset Password
|
New password must contain at least one special character. |
User to re-enter password accordingly. |
|
Reset Password
|
The verification password you enter must match the new password. |
User to re-enter password accordingly. |
|
Reset Password
|
The password entered was previously used. Please enter a new password. |
User to re-enter password accordingly. |
Report of Sign-In Attempts
Using the Invalid Sign In Attempts Report, you can monitor sign-in attempts to ensure system security.
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Navigate to the Review Sign-in Attempts page.
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Use the following table to enter information in the fields:
|
Field |
Description |
|---|---|
|
Start Date |
To search for invalid sign-in attempts for a specified date range, enter the start date using the format mm/dd/yyyy. Otherwise, leave the field blank. If you only enter a start date, the system searches from that date to today’s date. |
|
End Date |
To search for invalid sign-in attempts for a specified date range, enter the end date using the format mm/dd/yyyy. Otherwise, leave the field blank. |
|
Source IP Address |
To search for invalid sign-in attempts using a specific IP address, enter the IP address in the field. Otherwise, leave the field blank. |
|
User Type |
To search for invalid sign in attempts by a specific portal, choose the appropriate portal:
Otherwise, leave the default setting of All Users selected. |
|
Username |
To search for invalid sign-in attempts based on specific user, enter the user’s username in the field. Otherwise, leave the field blank. |
|
Login Result |
To search for sign-in attempts based on result, select the appropriate option. Otherwise, leave the default setting of All. |
|
Minimum Invalid Attempts |
To search for invalid sign-in attempts based on a minimum number of sequential attempts, enter a number in the field. Otherwise, leave the field blank. |
|
Failure Type |
To search for sign-in attempts based on validity, select the appropriate option. Otherwise, leave the default setting of All. |
-
Click the Search icon. The following search results display based on the criteria you entered:
-
User Name – Click to view user account details. If the account is locked, you can unlock the account by clicking the Unlock button.
-
Valid User
-
User Type
-
Source IP Address
-
Attempt Date
-
Attempt Time
Click the name of a column to sort by that column in ascending order. Click again to sort in descending order. If many results appear, use the quick navigation links such as << first and next > to navigate between the different pages of results.
-
Locked Accounts
Using the Locked Accounts Report, you can monitor locked accounts to ensure system security. A user account may be locked automatically if Account Lockout Rules is enabled and the user has exceeded the number of sign-in attempts allowed. For more information, refer to (25.1) Password Rules Management Setup. Accounts only appear on this page if they have been automatically locked.
View Locked Accounts
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On the start page, choose System under Setup in the main menu.
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Under Security, click Locked Accounts.
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Click the appropriate portal:
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All
-
Admins
-
Teachers
-
Parents
-
Students
-
-
The following information appears for each locked account:
|
Field |
Description |
|---|---|
|
Username |
The last name, first name, and username of the user that is locked out. Click to access the Security Settings page. |
|
Account Type |
Indicates the portal for which the user has an account. |
|
Lock Details |
The date, time, and reason the user is locked out of account. |
Unlock an Account
Use this procedure to unlock a user’s account whereby allowing them access to the PowerSchool SIS Admin portal, the PowerSchool SIS Teacher portal, or the PowerSchool SIS Student and Parent portal.
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Navigate to the Unlock Accounts page.
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Click the appropriate portal:
-
All
-
Admins
-
Teachers
-
Parents
-
Students
-
-
Do one of the following:
-
Click Unlock next to each account you want to unlock.
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Click Unlock All [Name of Selected Portal] Accounts to unlock all locked accounts for the selected portal.
-
-
Click Submit.