PowerSchool Messaging

With the PowerSchool Messaging integration, you can access the messaging system directly from your PowerSchool SIS account. To open PowerSchool Messaging, click the Messages icon in the header.

Send messages

1. To send a new message, click New Message.

2. Enter the contact names and the message to send.

3. If you send a message to more than one contact and create a group chat, you can optionally enter a Group name.

   • If you want to send a message to more than one contact but do not want to create a group chat, select Message recipients individually.

4. Click Send.

When creating a group chat, you are the admin user and moderator of the group chat. Moderators can do the following:

• Add and remove members.

• Add and remove moderators.

• Mute members.

• Pause the group chat for all members.

• Rename group.

Reply to a message thread

1. Select an item from your inbox. You can search by contact or group name.

2. Enter the message and click Send.

3. To reply to a specific message in the conversation, click the options menu on the message and then click Reply.

4. To upvote a message, click the emoji icon on the message and then click the thumbs up icon.

Group chat management

You must be a moderator to manage group chats.

Edit group chat information

1. Select a group chat from your inbox, and then click the information icon.

2. Click Edit.

3. Enter a Group name.

4. Click Save.

Manage group chat members

1. Select a group chat from your inbox, and then click the information icon.

2. To add members:

   1. Select Members, and then click Add Members.

   2. Enter the contacts to add, and then click Add Members.

3. To remove members:

   1. Click the options menu on the member you want to remove.

   2. Click Remove.

4. To leave a group, click Leave Group.

Manage group chat moderators

1. Select a group chat from your inbox, and then click the information icon.

2. To review group chat moderators, select Moderators.

3. To add a moderator:

   1. Select Members.

   2. Click the options menu on the member you want to make a moderator.

   3. Click Register as Moderator.

4. To remove a member as a moderator:

   1. Select Moderators.

   2. Click the options menu on the member you want to remove as moderator.

   3. Click Unregister Moderator.

Manage group chat activity

Moderators can manage group activity by preventing members from sending messages in group chats.

1. Select a group chat from your inbox, and then click the information icon.

2. To stop individual members from sending messages in the group:

   1. Click the options menu on the member.

   2. Click Mute.

3. To allow muted members to send messages:

   1. Select Muted Members.

   2. Click the options menu on the member.

   3. Click Unmute.

4. To stop all messages in the group chat, click Pause Group Chat.

   1. Click Pause Group Chat again to resume a group chat.

Audit history

You must be an administrator to access audit history.

Audit history allows you to download reports for the message history of all users.

1. Click Audit History.

2. Enter the contact name and date range.

3. Click Generate Export.