Resolve Invalid Requests

Every year there may be students with invalid requests. Using this function, you can resolve the following types of invalid requests:

• Invalid School - The school ID in the request is different than the school the student is being scheduled for.
• Invalid Course - The course in the request is not a valid future year course requests due to one of the following reasons:
  • The course is not in the active course catalog in PowerScheduler.
  • The Schedule This Course checkbox is not selected. For more information, see Define Scheduling Preferences.
  • The course is not set as Available for the year to be scheduled. For more information, see Edit Course Status or Edit Availability for Schools and Year.

Note: This function does not check for the following types of invalid requests:

• Requests related to students who are not set to be scheduled.
• Students set to be scheduled at another school that have a course request for the school you are running the function from.
• Invalid requests based on unfulfilled prerequisites. For more information, see Course Requests: Invalid Requests.
• Support identifying current year invalid requests.

1. On the start page, choose PowerScheduler under Applications in the main menu. The Scheduling page appears.
2. Under Tools, choose Functions from the PowerScheduler menu. The Scheduling Functions page appears.
3. Click Resolve Invalid Requests. The Resolve Invalid Requests page appears.
4. If needed, click the Filter arrow to expand this section.
   Note: Click the Filter arrow again to collapse this section.

5. Use the following table refine your search:

   Field	Description
   Search	Enter search criteria in the Search field.
   Filter	To filter by columns: Click +. From the first pop-up menu, choose one of the following: Course Name Course Number Status School Student Name

6. Enter search criteria in the search field.

Note: Use a comma-separated list for multiple values.

1. Click Apply. The page refreshes and display filtered results.

• To add another filter, click + and repeat Step 1.

Note: The + appears shaded if all filters have been added.

1. To delete a filter, click - next the filter.
2. Click Apply. The page refreshes and display filtered results.

Note: To remove all filter selections, click Clear.

The following information appears:

Note: This function displays the first 1000 invalid requests. If there are more than 1000 invalid requests, resolve the initial list and run the function again.

Note: Click the name of a column to sort by that column in ascending order. Click again to sort in descending order. By default, students are sorted by Name and then Grade Level.

• Do one of the following:

  Action	Description
  To remove invalid requests	Click Delete Requests. Click Confirm Delete Requests. A confirmation message appears.
  To resolve invalid requests due to an invalid school	Click Change School to resolve an invalid request due to the school ID in the request being different than the school the student is being scheduled for. A confirmation message appears indicating the school ID in the request has been changed to the school you are running the function from.
  To resolve invalid requests due to an invalid course	Click Change Course. The Select Course drawer appears. Enter search criteria in the Search field. To filter by columns: Click +. From the first pop-up menu, choose one of the following: Course Name Course Number Department

• Enter search criteria in the search field.

Note: Use a comma-separated list for multiple values.

1. Click Apply. The page refreshes and display filtered results.

• To add another filter, click + and repeat Step 1.

Note: The + appears shaded if all filters have been added.

1. To delete a filter, click - next the filter.
2. Click Apply. The page refreshes and display filtered results.

Note: To remove all filter selections, click Clear.

1. Click Submit. The Select Courses drawer closes and a confirmation message appears.