Lock/Unlock Web Account Access
Use the following procedures to lock or unlock a contact's web account access. When a contact's web account access is locked, the contact cannot sign in to the PowerSchool Student and Parent portal using that account. When a contact web account access is unlocked, the contact can once again sign in to the PowerSchool Student and Parent portal using that account.
Note: If a contact is set to inactive, the contact's web account access will automatically be locked/disabled. If a contact is set to active, the locked/disabled setting will not be affected.
- On the start page, search for and select a contact.
- Scroll to the Web Account Access section.
- Click Edit Account.
- Do one of the following:
- Select the Account Enabled checkbox to unlock the contact account.
- Deselect the Account Enabled checkbox to lock the contact account.
- Click Submit.