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Incident Types

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Once you have created incident codes and subcodes, you then must create incident types. Using incident types, you can control which users can view and enter specific types of incidents. There is no limit to the number of incident types you can create. For example, create a Counselors incident type. Then, use the security settings to allow a specific group to view and create the Counselors incident type. The incident types you define appear for Incident Type on the Incident Detail page.

Add an Incident Type

Use this procedure to add an incident type. Add as many incident types as needed.

  1. On the start page, choose District under Setup in the main menu. 
  2. Under Discipline and Log Entries, click Incident Management.
  3. Click Incident Types
  4. Click Add New Incident Type. A blank Name field appears on the page.
  5. Enter the new incident type in the Name field.
  6. Click Submit

Edit an Incident Type

Use this procedure to edit an incident type.

  1. On the start page, choose District under Setup in the main menu.
  2. Under Discipline and Log Entries, click Incident Management
  3. Click Incident Types
  4. Edit the information as needed.
  5. Click Submit.

Delete an Incident Type

Use this procedure to delete an incident type that may have been created in error or that is no longer in use.

Note: If an incident type is associated with an incident, it cannot be deleted. First, remove the incident type from all incidents using the type then it may be deleted. 

  1. On the start page, choose District under Setup in the main menu. 
  2. Under Discipline and Log Entries, click Incident Management
  3. Click Incident Types.
  4. Click the Red X icon next to the Name field you want to delete.
  5. Click Submit

Change the Display Order of Incident Types

Use this procedure to change the order in which the incident types you created on the Incident Type pop-up menu on the Incident Detail page display.

  1. On the start page, choose District under Setup in the main menu. 
  2. Under Discipline and Log Entries, click Incident Management
  3. Click Incident Types
  4. Click and hold the Horizontal Three-Line icon and drag up or down to change the display order of the incident type fields.
  5. Click Submit
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