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System Security

Use the Security Settings page to set system-level security settings for the PowerSchool SIS Admin portal, the PowerSchool SIS Teacher portal, and the PowerSchool SIS Student and Parent portal. 

  1. On the start page, choose System in the main menu.
  2. Click System Settings.
  3. Click Security
  4. Enter information as needed:



    Maximum number of concurrent sessions

    Enter the maximum number of users, students, or parents that may be signed on to a PowerSchool SIS portal at a given time. Approximately 40k of memory is used per 100 sessions.

    Allow users to restore session that have been timed out due to inactivity

    Switch to On to provide users with the ability to restore their session once it has timed out due to inactivity.

    Sign Out Users After This Many Minutes Of Inactivity

    Enter the number of minutes of inactivity that can pass before administrative users, teacher users, or parent users are automatically signed or their respective PowerSchool SIS portal.

    Unless Specified Otherwise for an Individual Screen, Groups Have This Level Of Access

    Enter a default level of access for all users for individual pages. For each user group, you can define their level of access on every PowerSchool page.

    Enable MyData Download for Parents

    Switch to On to provide parents with the ability to download their students’ data. SSL must be enabled on your PowerSchool server.

    Enable PowerSchool Session Cookies to span Subdomains

    PowerSchool Domain

    If the PowerSchool session cookie needs to be submitted by the browser to another server/identity provider running on a different subdomain than the PowerSchool server for integration with external systems, switch to On to enable PowerSchool session cookies to span subdomains. Then, enter the valid domain name on which PowerSchool is running, such as

    If enabled, the PowerSchool session cookie will be sent by the browsers to the subdomains of the specified domain. For example, if PowerSchool is running on and you specify as the domain, then the PowerSchool session cookie will be submitted to all the subdomains of, such as or

    Disable Remote Support

    Enable Remote Support

    Temporarily Enable Remote Support

    Using remote support, you can allow PowerSchool to provide your district with remote technical support. SSL must be enabled on your PowerSchool server.

    Select Enable Remote Support to permit access with no time limit.

    Select Temporarily Enable Remote Support to permit access for a specified date range.

  5. Click Submit
  6. Restart the server in order for changes to take effect.
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