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Search the In-App Help

The PowerSchool SIS Admin in-app help provides access to help topics, release notes, and FAQ content in one searchable space.

You can find information in two different ways:

  • To search all content, enter a word or phrase in the Search field; all pages that contain your search word or phrase appear in the search results.
  • To search within a single page, use your browser’s search function.

Available Searches

There are several different ways to search for information; search results will vary depending on the type of search you choose.

Match Phrase: Find content that contains a specific phrase

With the Match Phrase search, use double quotes (" ") to search for content that contains a phrase, for example, "temporary password ".

The search ignores common words such as and, the, or, etc., even if they are included within double-quotes. For example:

  • Searching for "temporary password" returns only pages in which password appears as the first word after temporary
  • Searching for "the password " returns all pages containing 'password' because 'the' is ignored.

OR: Find content that contains one word or another

Use the operator 'OR' to find content that contains only one of the words you enter. Enter OR between the words you want to find ('OR' must be in capital letters); for example, entering parent OR account will return content that contains either the word parent or the word account, providing more results than the Phrase search or the AND search.

AND: Find content that contains all words

The 'AND' search is useful when you want to find content that contains all the words you've entered, but the words are not a phrase. To use the 'AND' Search, enter the operator 'AND' in capital letters between each word. For example, parent AND account. The resulting pages will contain all the words in the content (but not necessarily together, as in the Phrase search).

NOT: Find content that contains one word but not the other

Use the 'NOT' search to find content that contains one word but not the other. Enter the operator 'NOT' in capital letters between each word. For example, to find content with the word parent but not the word account, in the Search field, you would enter parent NOT account.

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