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Invalid Requests

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The Invalid Request function provides you with the ability to evaluate all course requests for a selected group of students and identify any course requests where prerequisites have not been met. Once students with invalid course requests are identified, you can then research and reconcile those course requests. For course requests that cannot be reconciled, you can perform a number of group functions with those students, such as printing reports or form letters for those students.

Note: To manage prerequisite overrides for individual students, see Prerequisite Overrides.

View Invalid Requests

Use the following procedure to view invalid course requests for a selected group of students.

  1. On the start page, search for and select a group of students
  2. Click the [Select Function] arrow.
  3. Under Scheduling, choose Invalid Requests
    Note: Alternatively, if you have a current selection of students, you can choose Special Functions under Functions in the main menu and then click Groups Functions.
  4. Use the following information to enter parameters in the fields:

    Field

    Description

    Students

    The number of students for which you will perform the Invalid Request function.

    Re-Evaluate

    Do one of the following:

    • If you recently performed this function and do not expect the list of results to have changed, select the Don't re-evaluate; display last results option. This is the quicker option.
    • If this is the first time you have performed this function or you haven’t performed it recently, select the Re-evaluate and display new results option. Selecting this option may take several minutes to complete as all requests for the selected students are evaluated.

    School Year

    Select the school year in which you want to check for invalid requests.

    Courses

    Do one of the following:

    • Select the All courses option to perform the function for all courses within the selected district or school.
    • Select the Courses in this department option to perform the function for all courses within a specific department. Then, enter the department name in the field provided.
    • Select the Only this course option to perform the function for a specific course. Then, enter the course number in the field provided.
  5. Click Submit. The Invalid Requests page displays the following information for each invalid request:

    Note: Click column headings to sort in ascending order. Click again to sort in descending order.

    Field

    Description

    Last Name

    The student's last name. Click to access the student pages for this student.

    First Name

    The student's first name. Click to access the student pages for this student.

    Course

    The number and name of the course the student requested.

    Prerequisite

    The prerequisite note indicating the course requirement.

    Research

    To research invalid course request, see Research Invalid Requests.

    Take Action

    To override an invalid course requests, see Override Invalid Requests.

    To edit an invalid course requests, see Edit Invalid Course Requests.

    Note: The icons appear shaded until you perform an action.

  6. Click Re-Evaluate Requests to apply updates.
    Note: If you navigate away from the Invalid Request page before clicking Re-Evaluate Requests, any updates will be discarded.
  7. To work with the group of students, click Make these students the current selection

Research Invalid Requests

Use the following procedure to research invalid course requests for a selected student.

  1. Perform Step 1 through Step 4 of View Invalid Requests
  2. To view historical grades:
    1. Click the A+ icon. The Historical Grades pop-up window appears.
    2. Click View/edit in a new window to update information from the Historical Grades page or click Close.
  3. To view requests:
    1. Click the R icon. 
    2. Click View/edit in a new window to update information from the Modify Schedule - Requests page or click Close.

Override Invalid Requests

Use the following procedure to override an invalid course requests for a selected student. Once an override is submitted, it will not appear as an invalid request the next time you re-evaluate requests.

  1. Perform Step 1 through Step 4 of View Invalid Requests
  2. Click the O icon. 
  3. Enter any comments related to the override.
  4. Click Submit

Edit Invalid Course Requests

Use the following procedure to edit an invalid course requests for a selected student.

  1. Perform Step 1 through Step 4 of View Invalid Requests
  2. Click the Pencil icon to edit the course request for the student. 
  3. Do one of the following:
    • Enter a different course number in the Course Number, and then click Submit.
    • Click View/edit in a new window to update information from the Modify Schedule - Requests page.
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